Launching Your First Widget
Use this checklist when you want to ship quickly without missing the basics.
What you need
- A live agent API key
- The domain(s) where the widget will be embedded
- A short greeting and brand label
Checklist
- Add your domain to Allowed domains.
- Copy the install snippet and place it before
</body>. - Test the preview with a greeting and brand name.
- Switch the agent to Active and validate the widget loads.
Example snippet
<script async src="https://yourdomain.com/api/widget?key=agt_xxx"></script>
Common pitfalls
- Missing domain allowance.
- Blocking CSP rules that prevent the script from loading.
- Invalid API key (copy it from the agent detail page).